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Returns Policy

Returns Policy

Returns Policy

  • Cropper Medical products are guaranteed to be free of defect from workmanship and material for 90 days from the original date of invoice.
  • Our guarantee covers normal use only. Products that exhibit damage, or misuse are not covered by this guarantee.
  • All Bio Skin products must be returned by purchaser listed on the original Cropper Medical invoice.
  • Cropper Medical will not accept a return without a RA# (return authorization number). Prior to a return we require that the purchaser call to obtain this number. The return number that is assigned must be clearly indicated on the outside of the return packaging.
  • Returns must be shipped prepaid to:
    Cropper Medical
    240 East Hersey Street, Suite 2
    Ashland, Or 97520
  • Financial terms for exchanges and applied credits will be determined by Cropper Medical following a final inspection of the returned products.
  • We require that any products that have been worn must be laundered prior to return.
  • Compression shorts are non-returnable.
  • Purchasers are responsible for freight charges on all returned products