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Terms & Conditions Agreement

Terms & Conditions Agreement

  1. PAYMENT TERMS - Credit card or net 30 (with approved credit application)
  2. ACCEPTABLE FORMS OF PAYMENT - Company check, VISA, MasterCard, Discover, Amex
  3. WARRANTY - At BioSkin, we work hard to provide products with the highest standard of craftsmanship. If one of our products fails within 90 days of the invoice date, due to our materials or workmanship, we will replace it.
  4. RETURN POLICY - If you determine that a BioSkin product doesn't fulfill your needs, you may return it for a credit within 90 days of the purchase date in accordance with the following policy.

    1. Contact our Customer Care team for a Return Authorization (R.A.) number and write the number on the outside of the return shipping box. Returns without an R.A. number may be delayed or not credited to your account.
    2. Products and packaging must be in unused and undamaged condition. Any product that shows signs of wear cannot be accepted for return unless it is defective. Products returned with missing or damaged packaging will be charged a $5.00 new packaging fee.
    3. We cannot accept returns on discontinued products.
  5. POLICIES - Cropper Medical does not allow the resale of BioSkin products sold in new condition on third-party websites, including Amazon.com, Walmart.com, Jet.com, Overstock.com, and Ebay.com. Customers found to be selling BioSkin product on those platforms will lose access to professional pricing.

    Cropper Medical does allow approved customers to sell BioSkin products on their own websites in accordance with the following rules.

    1. Pricing must adhere to minimum advertised pricing (MAP) rules. Contact us to request MAP pricing.
    2. Images must be current and from CMI's library of official photography. CMI will supply approved vendors with access to this library.
    3. Written content must be original. CMI's published content is copyrighted and may not be used for promotion on other websites. This is for our customers' protection also, as search engines penalize cloned content and hide it from search traffic.

    Customers in violation of this policy will lose access to professional pricing.